Kickstart

2 Day Induction for New & Existing Staff

THE ITC KICKSTART PROGRAM COVERS THE FOLLOWING TOPICS:

DAY ONE:

Managing & Monitoring:

Learn about accountability
Learn how to plan for good income days
Learn how to use data and the fundamentals of how to use the Impact Training Sales System
Learn how to use the appointments book to best advantage
Learn about the 1-31 & A to Z follow up processes
Learn how to monitor how much time is spent presenting and prospecting
Receive an overview on how to use the Personal Performance Records Graphs
Learn how to calculate closing rates, show rate, average cash etc
Learn how to plan meetings and how to make the most of them

Communication Skills:

Learn how the fundamentals of DISC
Learn what style you are & how others see you
Learn how to use DISC to sell
Learn how to close the sale more effectively by using DISC
Learn the art of questioning using DISC
Learn how to use questions in face to face and phone presentations
How to recognise and match a persons style on the phone

DAY TWO:

ABC's to Selling Anything:

Understand and learn the 8 steps of selling
Learn that selling is relationship based and not focused on hard sales techniques of the 80's
Learn initial contact protocols
Learn how to use the 4Ws + H
Receive an overview on how to use a written qualification tool
Understand the value of a diagrammatical presentation
BPP and its fundamental use
Learn how to give a price presentation
Learn the If Strategy to overcome objections

Fundamentals of Taking Incoming Calls:

Learn how to use the incoming phone call tools
Learn the fundamentals on using the Gold Card
Understand how the 4Ws are used on the phone
Learn the 4 stages of incoming calls
Learn how to ask questions that secure appointments
Learn how to confirm appointments
Understand how the phone increases income

PRACTICAL ASSESSMENT & ITC TOP GUN AWARD

The remainder of day two is spent putting all the skills into practice in role play sequences. Then there will be an exam at the end of the course and there will be a 70% pass mark and a Top Gun Award is given to the attendee who achieves the highest combined marks of the ITC Jumpstart Program.

To introduce your staff to this; contact ITC Now!