 What many sales people do when rejected on a sales pitch is immediately take it on an emotional level, which reduces confidence. Sales is all about delivering your key messages and trying to help people identify the value in your product. Some people don’t necessarily communicate as well as you do or have the time to absorb the value you are offering. Through NSA’S communications mastery, you are taught the skills necessary to make the most of every situation.
Here are some of the biggest objection encountered by sales people and some of the easy ways to help avoid a premature rejection.
The Rejection: I don’t have time!
The Solution: Consumers are growing more and more time poor, but everybody makes time for what they need. Make sure you understand what it is your customer wants and provide them with an individual solution.
The Rejection: It is too expensive!
Solution: This means the customer does not see the value of your product. You must make your product as relevant as possible to your client in order to show them why they simply cannot do without it.
The Rejection: I have to think about it! (This is when they just want to get you out of there)
The Solution: Think about your approach, the customer needs to be as comfortable as possible in your presence, so smothering them and pressuring an answer is not the way. In fact a customer should be so comfortable, that they even engage you in their thoughts. Always answer all questions confidently and provide enough information for them to make an informed decision on the spot!
Commonly, objections are actually early buying signs. They have said No because they don’t have all the information they need. Try it and see for yourself!
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